To our Customers in Finland,
If you have an appointment booked with our specialist and,
· if you think that you may have the coronavirus infection
· if you have symptoms of respiratory infection or fever
· if you have been in contact with someone who suffers from the coronavirus infection
· if it less than 14 days since you returned to Finland from abroad (see exceptions below)
Please contact first our Customer Service tel: 010 328 1900 Mon-Fri 9-15 or via firstname.lastname@example.org.
If you meet one of the above criteria, you cannot come to the appointment with our specialist.
Please note: starting on the 15th of June one may travel freely from Finland/to Finland with the following countries: Baltic countries (Estonia, Latvia, Lithuania) and Norway, Denmark and Iceland.
From 13 July, it will also be possible to travel freely between Finland and Germany, Italy, Austria, Greece, Switzerland, Slovakia, Slovenia, Hungary and Liechtenstein, as well as non-Schengen Croatia, Cyprus and Ireland – if the epidemic situation allows.
People travelling to Finland from other countries (including Sweden) still face 14 days of voluntary quarantine when they come to Finland.
We serve from remote offices, our office is closed
To protect our customers and employees, our office is closed and we serve from remote offices. Our Customer Service is open normally, on weekdays from 9am to 3pm, and we will be happy to assist you on 010 328 1900.
How to act in case of Corona suspect?
Please follow the instructions Finnish Institute for Health and Welfare (THL): https://thl.fi/en/web/thlfi-en
Dear International Customer,
Our ability to offer services for international patients varies according to the travelling and other restrictions due to Corona virus.
Updated information about corona virus can be found on the Finnish health authority’s webpage: https://thl.fi/en/web/thlfi-en